Confusing responsiveness for productivity
…leading to excessive multi-tasking and lack of focus.
Confusing lack of interruptions for productivity
…leading to false progress due to lack of necessary feedback.
Confusing individual preferences/satisfaction with productivity
… leading to excessive handshaking across boundaries…
… AND lower performance habits.
Confusing utilization with productivity
…leading to too much WIP, longer lead times, and lower throughput.
Confusing raw throughput with productivity
… leading to “feature factories”.