Bad process + incompetent people + bad results = The worst scenario
Bad process + competent people + bad results = Bad systems overwhelming good people
Bad process + incompetent people + good results = Dumb luck
Bad process + competent people + good results = Relying on heroics
Good process + incompetent people + bad results = Doing the best you can with what you have… but it’s not enough
Good process + competent people + bad results = Bad luck (aka “a bad beat”)
Good process + incompetent people + good results = Doing the best you can with what you have… and winning!
Good process + competent people + good results = The best scenario
